Effective 7th July, 2023

This Agreement (this “Agreement”) is entered into by and between Tender Response Limited company with its principal office at 20 Valley Road, Burghfield Common, Reading, Berkshire, RG7 3NF (“Tender Response”) and the entity or person agreeing to the Agreement (“Customer”), each a “Party” and collectively the “Parties.” The Agreement is effective as of the earlier of the date of last signature of the Parties on the initial Order Form (“Effective Date”).

Tender Response will enact Tender Write upon Customer request. This request will be in writing (email) and will be scheduled md resourced for completion to by Tender Response within 5 (five) calendar days and timelines shared with the Customer.

Tender Response will provide consulting services as part of the Tender Write service to create a full response on the Customer’s behalf for the tender or procurement announcement. This may include completion of Form of Tender documents as issued within the procurement announcement; service reporting materials as part of service management and KPI reporting and other such materials.

All materials delivered by Tender Response as part of the tender belong to the Customer. Tender Response will keep a copy of the materials for future procurement responses.

Where we have portal access, we do check the portal for notices from the procurer. However, we also ask the Customer to forward email notifications across to Tender Response also.

The Customer is required to ensure that key members of staff make time available for the Tender Response team promptly. Tender Response is not liable for any delay in response timelines as a result of Customer availability or delays.

Tender Response will not provide, as standard, any policy documents unless otherwise agreed.

The Customer will have final approval on all documents submitted as part of the tender response, or in response to the procurement announcement. Any and all inaccuracies are required to be identified by the Customer for correction before submission onto the procurement portal.

Tender Response will not advise on any financial or commercial elements that require completing as part of the tender.

Tender Response is not liable for any legal issues arising from a tender pack or procurement notice. Tender Response encourages the Customer to seek their own independent legal counsel.

The initial order is deemed at the point at which the Customer agrees completion of the tender and it is submitted via the procurement portal; or, the Customer confirms receipt for their own submission to the end client.

The Tender Write will be invoiced at the point at which Tender Response submits the tender on the procurement portal, or to the Customer.

Invoices and receipts copies can be requested from accounts@tenderresponse.co.uk.

Billing queries to be sent to accounts@tenderresponse.co.uk.

Governing Law and Venue. The Agreement and any action related thereto will be governed and interpreted by and under the laws of the United Kingdom, without giving effect to any conflicts of laws principles that require the application of the law of a different jurisdiction. Customer hereby expressly consents to the exclusive, personal jurisdiction of, and venue in the United Kingdom.

By asking Tender Response to complete a Tender Write, you are consenting to the agreement of these terms.